Terms of Service

Lumyr provides software and related services for commerce intelligence, SEO, AEO, content generation, analytics workflows, and associated operational tooling. These Terms apply to any individual or entity using Lumyr, whether through a trial, paid subscription, invitation, or other authorized access method.

You must be legally able to enter into a binding agreement to use Lumyr. If you use the service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for maintaining the confidentiality of account credentials and for all activities that occur under your account. You must promptly notify Lumyr of any unauthorized access or security incident involving your account.

Lumyr may suspend or restrict access where necessary to protect the service, comply with law, prevent abuse, or respond to a breach of these Terms.

You retain responsibility for the data, content, configurations, domain settings, and third-party accounts you connect to Lumyr. You represent that you have all rights and permissions necessary to provide that data and authorize Lumyr to process it on your behalf to deliver the service.

You agree not to:

• Use Lumyr in violation of applicable law or third-party rights.
• Attempt to gain unauthorized access to systems, data, or accounts.
• Interfere with the service, security, or integrity of Lumyr or its providers.
• Use the service to distribute malware, spam, misleading content, or unlawful material.
• Reverse engineer or misuse the service except to the extent such restrictions are prohibited by law.

Paid features may require a subscription or other commercial agreement. Unless otherwise agreed in writing, fees are due according to the plan or order details presented at signup or renewal. Late or failed payments may result in suspension or downgrade of access.

Lumyr and its licensors retain all rights, title, and interest in the service, including software, documentation, branding, and underlying technology. Subject to these Terms and payment of applicable fees, Lumyr grants you a limited, non-exclusive, non-transferable right to access and use the service for your internal business purposes.

Lumyr may generate recommendations, content, analytics, or automations based on customer data and third-party integrations. You are responsible for reviewing outputs before relying on or publishing them. Third-party services are governed by their own terms and policies, and Lumyr is not responsible for their availability or behavior.

If you connect Lumyr to Shopify through the Shopify App Store, you acknowledge that Shopify controls certain app-lifecycle and privacy-compliance events, including uninstall, compliance webhook delivery, and store-data redaction requests.

Uninstalling the Lumyr Shopify app immediately disconnects Lumyr from that Shopify store. If Shopify later sends a valid `shop/redact` request for the store, Lumyr may be required to delete, unpublish, or irreversibly anonymize Shopify-derived shop data that Lumyr still retains, including generated pages created for that store, even if Lumyr's standard retention period would otherwise be longer.

As a result, uninstalling the Shopify app by mistake can lead to permanent loss of Shopify-derived shop state if the store is not reconnected before Shopify's redaction lifecycle completes.

Lumyr supports optional integrations with Google services, including Google Analytics and Google Search Console. By connecting those services, you instruct Lumyr to access and process the Google data you authorize through OAuth for the limited purpose of providing Lumyr's user-facing reporting, measurement, attribution, connection management, and related operational features.

You may connect only Google accounts, properties, and sites that you are authorized to use. You remain responsible for ensuring that your use of those integrations, and Lumyr's access based on your instructions, complies with your own contractual, privacy, and platform obligations.

Lumyr may suspend or limit a Google integration if required to maintain compliance with Google policies, security requirements, or applicable law.

Each party may receive non-public information from the other that should reasonably be understood as confidential. The receiving party will use that information only as needed to perform under these Terms and will protect it with reasonable care.

Lumyr is provided on an "as is" and "as available" basis to the maximum extent permitted by law. Except as expressly stated, Lumyr disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or achieve any specific business result.

To the maximum extent permitted by law, Lumyr will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business opportunities. Lumyr's aggregate liability under these Terms will not exceed the amounts paid by you to Lumyr for the service during the twelve months preceding the event giving rise to the claim.

These Terms remain in effect while you use the service. You may stop using Lumyr at any time. Lumyr may suspend or terminate access for violation of these Terms, non-payment, legal compliance reasons, or material risk to the service. Sections that by their nature should survive termination will survive.

Termination or disconnection of a third-party integration can also trigger platform-mandated cleanup obligations. For Shopify-connected stores, Lumyr may need to perform deletion or redaction steps after uninstall if Shopify later issues a compliance redaction request for that store.

Lumyr may update these Terms from time to time. Material changes may be communicated through the service, by email, or by updating the date at the top of this page. Continued use of Lumyr after updated Terms take effect constitutes acceptance of the revised Terms.

Questions about these Terms may be sent to legal@lumyr.app.